Terms & Policies


Cancellation Policy
Last-minute cancellations are costly to the salon and our staff. For all appointments, we will provide a courtesy phone call two days prior to the scheduled appointment. Please allow 24 hours notice of cancellations for all services. Any service adjustments must be made within 7 days of your scheduled appointment. 

Salon Policies
Due to the amount of time blocked for services the Salon and Spa requires all first time clients to secure their appointment with a major credit card. In order to redeem a gift card, the gift card must be presented at time of service. Gift cards expire four years after purchase date. Salon is not responsible for lost or stolen gift cards. Jordan Thomas Salon and Spa is not responsible for lost or stolen personal items.

Payment Information
Cash, check with proper ID.
Visa, MasterCard, American Express & Discover.
A fee of $35 for returned checks.
Tips are not included in the price of services and are greatly appreciated.
Please note that tips must be in cash or a personal check, they cannot be added to credit card purchases.
ATM available in salon.


*All prices are subject to change.